EUROPEAN SPA, LLC
Expert Services in Skin care and Body Therapies
We want your time at European Spa, LLC to go as smoothly as possible. Below you find answers to many questions people commonly have before coming to our spa. If you have a question that isn't addressed below, please feel free to e-mail us at firstname.lastname@example.org
Q: What are your hours?
A: We are open by appointment only. Appointments can be made Tuesday through Saturday.
Appointment hours are:
Tuesdays through Fridays: Noon - 7 pm*
Saturdays: 10 am - 3 pm
*For optimal relaxation, our weekday evening reservations are taken until 5:30 pm
Q: I am planning an event, is it possible to have someone come over to give massages?
A: Yes, we do offer massages at the clients location for some events, like a "Ladies Night In" type of a party. We will charge for travel time, so call us and usk for a quote.
Q: What are your returns, exchange, and pricing policies?
A: NO REFUNDS on any gift certificate or spa purchase. Exchanges for other service(s) or spa product may be accommodated. All prices are subject to change. European Spa, LLC reserves the right to refuse service to any guest for any reason.
Q: What is your cancellation / no show policy?
A: Cancellations must be made by at least 24 hours prior to your appointment. If a cancellation is made on the day of your scheduled appointment or you do not show, 25% of service value fee will be charged.
Q: What form of payment do you accept?
A:We accept cash, personal checks and gift certificates only, due at the time of service. Please note that gift certificates can be ordered on our website, using any major credit card.
Q: Can I buy a Gift Certificate or a prepay a service on your website?
A:Yes, you can. We use PayPal buttons to allow visitors to our website to purchase gift certificates, or prepay a service on our website. You don’t need a PayPal account to complete the transaction, any major credit card will work. We continue to upgrade our product and treatment selection available on our website so check back often.